Website: https://www.voostream.com
At Voostream, customer satisfaction is our priority. Please read our refund policy carefully to understand your rights and our obligations regarding refunds.
1. Digital Products & Services
Since Voostream offers digital products and subscription-based services, all purchases are generally non-refundable once the service has been delivered or activated.
However, we understand that sometimes things don’t go as planned, so refunds may be considered under the following conditions:
2. Eligibility for Refunds
You may be eligible for a refund if:
- You did not receive access to the service or product within a reasonable time (after confirming your payment).
- Technical issues from our side prevented you from using the service and we are unable to resolve the issue.
- Duplicate payments were made by mistake.
3. Non-Refundable Situations
We do not issue refunds for:
- Change of mind after purchase.
- User error or failure to properly follow instructions.
- Compatibility issues with your device (please check requirements before purchasing).
- Partial use of the service.
- Delays or service interruption caused by third-party platforms or your internet provider.
4. How to Request a Refund
To request a refund, please contact our support team within 7 days of your purchase with the following:
- Your full name
- Email address used during purchase
- Order/Transaction ID
- Reason for refund request
- Screenshot or proof (if applicable)
Send your request to:
📧 contact@voostream.com
5. Processing Time
If your request is approved, refunds will be processed within 5–10 business days via the original payment method. Voostream is not responsible for any delays caused by your bank or payment provider.
6. Contact Us
If you have any questions about this refund policy, feel free to contact us:
📧 support@voostream.com
🌐 www.voostream.com