1. General Information
By purchasing a subscription or service from Voostream, you agree to be bound by these Billing Terms and Conditions, in addition to our Privacy Policy, Terms of Service, and other applicable policies. These terms govern your payments, renewals, and billing disputes.
2. Subscription & Payment
- Subscription Plans: Voostream offers various subscription plans with different durations and features. All prices are displayed in the currency specified at the time of checkout.
- Payment Methods: We accept payment through major credit/debit cards, PayPal, and other payment gateways as specified on the checkout page.
- Recurring Billing: Subscriptions are billed on a recurring basis unless stated otherwise. By subscribing, you authorize Voostream to charge your payment method automatically at the beginning of each billing cycle.
3. Free Trials and Promotions
- If a free trial or promotional offer is provided, you will not be billed until the trial period ends. After that, the regular subscription fee will apply unless you cancel before the trial ends.
- Only one free trial is allowed per user.
4. Billing Cycle
- Your billing cycle is based on the plan you select (e.g., monthly, quarterly, yearly).
- Subscription charges are billed in advance.
5. Refunds and Cancellations
- Please refer to our Refund Policy for detailed information. In general, all purchases are final. We may offer a refund at our sole discretion under specific circumstances.
- You may cancel your subscription at any time. Cancellation will stop future charges, but access will continue until the end of your current billing period.
6. Failed Payments
- If your payment fails, we will attempt to reprocess the payment. If we are unable to collect the payment after several attempts, your subscription may be suspended or terminated.
- It is your responsibility to ensure that your payment information is up to date.
7. Price Changes
- Voostream reserves the right to change the pricing of its subscription plans at any time. You will be notified in advance of any price change, and the new pricing will apply upon your next billing cycle.
8. Billing Support
- If you have any questions regarding billing, contact us at:
📧 Email: contact@voostream.com